Your Licence Agreement

Your Licence Agreement is the legal contract  between you (“the resident”) and us (“the landlord”) and is signed by both you and us.
The licence agreement is availabe online and on request if required.
The agreement sets out the conditions of your licence – applying both to you and Prospect.
These conditions are organised in sections:

  • Names, addresses, dates, rent etc
  • General terms – when to pay, how the rent can change, housing benefit
  • Our obligations e.g. repairs
  • Your obligations – e.g. to pay the rent, not to cause a nuisance to neighbours or
  • fellow residents, to report repairs, care of the property etc.
  • Your rights
  • Miscellaneous – circumstances in which Prospect Housing can seek possession.
  • These are the legal grounds that we can use to make you leave your home.

We have tried to make the Licence Agreement as clear and easy to understand as possible, but it is a legal document and so has to include some  complicated wording.  – but if there is anything that you do not understand, please speak to your support worker who can explain this to you.

Ending your Licence Agreement?

Your Licence Agreement says that you must give us at least 7 days notice; rent will be charged during the notice period.

Rent will continue to be charged until they keys are returned to our office, however, you can return the keys and leave your property before the notice period ends. The property must be completely cleared of all possessions prior to handing in the keys. 

You are responsible for any damage you cause and will be asked to pay for this.

Your belongings

If you leave the property for any reason and are unable to take you belongings with you, we will keep them safely for 21 days, if you do not arrange collection with in this time frame, you belongings will be disposed of.


Prospect Housing is an RP (registered provider) providing high-quality accommodation and holistic support for people at risk of homelessness across Birmingham & Telford.

  • 21 Institute Road, Kings Heath, Birmingham, B14 7EG
  • Reception (0121) 444 7408
  • Support (0121) 443 4695
Office Opening Times

09.00 am – 5.00 pm Monday-Thursday
​09.00 am – 4.00 pm Friday

Registered with

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