Information for Residents

Our support staff working hours are:  8am-4pm or 9am -5pm (Please confirm with your support worker their working hours)
We have loads of contacts and useful links to help you gain employment, education, volunteering opportunities and extra support that may be specific to just you.  

Did you know we offer an extra 4 week follow up service of support after you sign for your own flat? 
Your support worker can make a referral to our Tenancy Support Officer, on your behalf if you feel this will be helpful.
We can also help you to get furniture and other belongings you will need, we know your budget will be tight but there are charities out there for you.

Our Residents Forum is on every month, please come along and join us, bring your ideas and join us for a coffee, your opinions are welcomed.

Did you know we do acupuncture in the houses? Chat with your support worker for more details and to book a session.



It’s really rewarding to get a thank you, knowing that we have done a good job.

Patrick Scriven | Tenancy Support Officer

Prospect Housing is an RP (registered provider) providing high-quality accommodation and holistic support for people at risk of homelessness across Birmingham & Telford.

  • Prospect Housing Limited, 3 Cuckoo Wharf, 427 Lichfield Road, Birmingham, B6 7SS
  • Reception (0121) 444 7408
  • Support (0121) 443 4695
Office Opening Times

09.00 am – 5.00 pm Monday
​09.00 am – 5.00 pm Tuesday
​09.00 am – 5.00 pm Wednesday
09.00 am – 5.00 pm Thursday
​09.00 am – 4.00 pm Friday

Closed – Saturday and Sunday

Registered with

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